Acceptable
UGP grade D, Acceptable: heavy cosmetic wear, deep scratches, dents and chips, on a working device that is never cracked.
Heavy cosmetic wear: deep scratches, dents, chips. Never cracked.
- New2 gradesNew SealedNSFactory-sealed box. Never opened.Check: factory seal intact
- New Open BoxOBNever activated. No wear. Box opened.Check: never set up · zero marks
- Used4 grades, best to worstLike NewALooks new. Nothing you can see at arm's length.PremiumLike New with a flawless screen, battery 90% or more (measured) and all genuine parts (verified).45 cm (18 in): nothing visible
- Very GoodBLight marks on the body you can see but not feel. Screen near perfect.45 cm (18 in): light marksTouch: smooth
- GoodCClear scratches or small dents you can feel on the body. Screen marks invisible when it's on.45 cm (18 in): clearTouch: body felt
- AcceptableThis gradeDHeavy cosmetic wear: deep scratches, dents, chips. Never cracked.45 cm (18 in): obviousTouch: screen felt
What every grade guarantees7
- Fully functional
- No cracks anywhere
- No triggered liquid indicator
- Battery 80% or more
- No account or management lock
- Data wiped
- Not reported lost or stolen
The test
| Check | What you find |
|---|---|
| At arm's length, about 45 cm (18 in) | Heavy wear: deep scratches, dents and chips on the body. |
| Touch | A fingernail catches and stops on some scratches on the body. |
| Screen | Scratches you can see, some you can feel, none that stop a fingernail. |
| Anywhere | Never cracked. |
Zone tolerances
The table shows the most Acceptable allows in each zone, beside Good for comparison.
- AADisplay + camera lensesS2 anyS3 ≤ 3no S4
- AFront housingS3 ≤ 6S4 ≤ 2CH2 permitted
- BBack, sides, buttonsS1–S3 anyS4 ≤ 4DN3 if fit and seal are unaffectedX permitted
- CConnectorsany; contacts work
Exceeds any zone? It has no grade (cosmetic value K or E).
| Zone | Acceptable · max per zone | Good, for comparison |
|---|---|---|
| AAdisplay + lenses | S2 any · S3 ≤ 3 · no S4 | S1 ≤ 6 · S2 ≤ 3 |
| Afront housing | S3 ≤ 6 · S4 ≤ 2 · CH2 permitted | S2 ≤ 5 · S3 ≤ 1 · CH1 ≤ 1 |
| Bback / sides | S1–S3 any · S4 ≤ 4 · DN3 if fit and seal are unaffected · X permitted | S2 any · S3 ≤ 3 · DN2 ≤ 2 · CH1 ≤ 2 · X minor |
| Cconnectors | any; contacts work | any; contacts undamaged |
The counts are provisional in the public comment draft and open for comment with inspection data. Records carry tolerance_table: "phone-1.0-provisional"; raw defects are stored, so grades recompute without re-inspection. On a tablet, every count is × 1.5, rounded down. §5.5
S4 is a scratch beyond S3 in any dimension, which a fingernail catches and stops on; CH2 is a chip over 1 mm; DN3 is a dent over 3 mm, allowed only if fit and seal are unaffected. §5.1 · §5.2
Never cracked
A crack anywhere, a missing external part or a triggered liquid-damage indicator is never permitted in any grade. Such a device has status Repair, however good the rest of it looks. A device worn beyond Acceptable, with no crack, has cosmetic value K or E and no grade either. §5.5 · §11.1
Guarantees and disclosures
Every Acceptable device:
- is fully functional (FF);
- has no cracks and no triggered liquid indicator;
- holds at least 80% battery health, measured or declared;
- has no account or management lock;
- has had its data sanitised;
- is not reported lost or stolen, by a lost/stolen check or the seller's declaration.
Shown with the grade when they apply: a carrier lock with the carrier's name, each non-genuine part by name, a kit that is not full, and the battery basis (a measured percentage or "declared"). §11.4
Maps to
| System | Acceptable maps to | Note |
|---|---|---|
| CTIA v5.1 cosmetic | C, with no cracks | UGP D is never cracked. CTIA D includes a cracked display cover glass and maps to no UGP grade. |
| CTIA v5.1 primary | C+ | The primary grade assumes CTIA functional class 1, battery type 1 and customer and enterprise locks clear, all of which every UGP grade guarantees. |
| CTIA v5.1 consumer tier | — (wholesale only) | |
| R2 REC | C3 / F5 | |
| Back Market | — | |
| Amazon Renewed | — | |
| Swappa | — | |
| eBay condition | 3000 | |
| Google Merchant | used |
UGP Acceptable is never cracked. CTIA D includes a cracked display cover glass, and maps to no UGP grade. Annex D