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UGPUniversal Grading Protocol
Getting started

Read a UGP grade

PDF

What a UGP grade tells you: the name and its test, the four-bar meter, the code, the disclosures and the version.

A UGP grade on a listing, a price sheet or an invoice is made of a few parts. Each one answers a different question.

The name and its test

Very Good

The name is one of six, always in the same order. It comes with a one-line test that says what you will see and feel:

NameCodeOne-line test
New SealedNSFactory-sealed box. Never opened.
New Open BoxOBNever activated. No wear. Box opened.
Like NewALooks new. Nothing you can see at arm's length.
Very GoodBLight marks on the body you can see but not feel. Screen near perfect.
GoodCClear scratches or small dents you can feel on the body. Screen marks invisible when it's on.
AcceptableDHeavy cosmetic wear: deep scratches, dents, chips. Never cracked.

The test describes the result in plain words; the inspection protocol and the tolerance table decide the grade. §11.2 · §5.5

The meter

Used grades carry a four-bar meter: four bars for Like New, three for Very Good, two for Good, one for Acceptable. The two New grades are tinted green instead and have no meter. Premium is a separate badge beside Like New. Figure 4

What every grade already guarantees

Whatever the name, a graded device is fully functional, has no cracks and no triggered liquid indicator, holds at least 80% battery health, has no account or management lock, has been wiped and is not reported lost or stolen (checked, or declared by the seller). The name describes appearance only. §11.3

So "Acceptable" is a working phone with heavy wear, never a broken one. See What every grade guarantees.

What is shown beside the grade

Some facts do not change the grade but are shown with it whenever they apply:

  • Carrier lock, naming the carrier (§9.2).
  • Non-genuine parts, naming each part, for example "Display: non-genuine" (§10.2.3).
  • Kit, when it is not full: partial, or unit only. On New Open Box, unit only reads "New Open Box · Handset only" (§6.3).
  • Battery basis: a measured percentage, or "declared" when the seller declared ≥ 80% without a reading (§8.3).

Where a seller shows parts at all and has not verified them, they read "Parts not verified". That never means the parts are genuine. §10.2.3

The version

A grade is only meaningful with the version it was graded under, so documents of sale show it: "Graded to UGP v1.0", usually with the conformance level and verification tier. A dispute is judged against that version. §13.3 · §14.6

The code and the core code

Where space is short, such as on price sheets, labels and exports, the code alone (NS, OB, A, B, C, D) can stand for the name, as long as the full name is reachable. §11.4

Software exchanges the core code, which carries every axis in a fixed order:

U1UGP version · UGP version 1 §18.2-PHNDevice class · Phone §16-CA0Cosmetic · Within the Like New tolerance, zero defects on the display and lenses §5.3-FFFunctional · Fully functional §7.3-B93MBattery · 93% health, measured §8-LCAccount and management locks · Clear §9.1-RUCarrier lock · Unlocked §9.2-DVData · Sanitised and verified §10.1-PGParts · All genuine, verified §10.2-KFKit · Full: every required component, original §10.4

reads as UGP version 1, phone, cosmetic A with a flawless display (A0), fully functional, battery 93% measured, locks clear, unlocked, data sanitised and verified, parts genuine and verified, full kit: Like New · Premium. §12

When there is no grade

A device that is not ready to resell shows a status, such as Repair or Encumbered, and never a grade name. See When there is no grade.