AnnexesNormativeAnnex A
Fault lexicon
Every fault code, its default severity and the profiles it applies to.
Normative, extended per profile.
| Code | Fault | Default severity | Profiles |
|---|---|---|---|
| DSP-01 | Dead pixels ≤ 3 | minor | displays |
| DSP-02 | Dead pixels > 3, or a dead line | major | displays |
| DSP-03 | Burn-in in the centre area | major | OLED |
| DSP-04 | Touch unresponsive (whole or part) | key | touch displays |
| DSP-05 | Backlight dim or uneven | major | displays |
| DSP-06 | Display inoperable | key | displays |
| PWR-01 | Will not power on | key | all |
| PWR-02 | Does not charge | key | battery devices |
| BAT-02 | Battery health < 80% | service (§8) | battery devices |
| CAM-01 | Rear or front camera fails | major | cameras |
| CAM-02 | Flash fails | minor | phones |
| AUD-01 | Earpiece or microphone fails | key (phone) / major | audio |
| AUD-02 | Speaker fails | major | audio |
| CON-01 | Wi-Fi, Bluetooth, GPS or NFC fails | major | connected |
| CON-02 | Cellular or SIM detection fails | key (phone) | cellular |
| BIO-01 | Face ID, Touch ID or fingerprint fails | major | biometric |
| PRT-01 | Charge or data port fails | major | all |
| BTN-01 | Button or switch fails | major | all |
| SNS-01 | Proximity, light or motion sensor fails | minor | sensors |
| VIB-01 | Vibration fails | minor | phones/watches |
| MEC-01 | Hinge loose or broken | major | laptops, foldables, glasses |
| THM-01 | Overheats, or the fan fails | major | consoles, laptops, VR |
| STO-01 | Storage health < 70% | major | computers, consoles |
| LNS-01 | Optical lens scratch in the viewing path | major | VR, glasses |
| JOY-01 | Persistent analogue-stick drift | major | controllers, handhelds |
| DSC-01 | Optical drive damages discs | major | disc consoles |
| LCK-01 | Activation or account lock | encumbrance | phones, tablets, wearables, computers |
| LCK-02 | MDM or enrolment | encumbrance | phones, tablets, computers |
| LCK-03 | Firmware or EFI password | encumbrance | computers |
| LCK-04 | Console service ban | encumbrance | consoles |
| LCK-05 | Operator (carrier) locked | disclosed | cellular |
| LCK-06 | Financing hold | encumbrance | cellular |
| IDN-01 | Reported lost or stolen | prohibited | all |
| IDN-02 | IMEI mismatch or tampering | prohibited | cellular |
| DAT-01 | Not sanitised | unsanitized | all |